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Training & Implementation

Our comprehensive training and implementation program ensures that your practice learns the most efficient practices and procedures possible. And our customer support team continues to be there for you, to answer your questions and provide continuous support long after your implementation. my1HIE®'s goal is to ensure a smooth transition so that your practice can do what you do best, provide high quality healthcare to your patients.

my1HIE® has integrated hundreds of practices and trained thousands of staff members on a variety of IT applications and believe that training is not a "single event", but a process that adds value and helps your practice improve the efficiency in your office. Our staff members are seasoned professionals in the healthcare industry and constantly monitor and enhance the training process to ensure your experience is a positive one.

Steps for integrating My WorkspaceSM into your practice

Step 1 - On-site Demonstration
my1HIE® staff provides your practice with a comprehensive demonstration showing you and your staff everything that My WorkspaceSM has to offer and illustrates how it will transform your practice.

Step 2 - Review & Approve my1HIE® Agreements
my1HIE® service agreements and contracts cover the My WorkspaceSM physician web portal, clinical applications, my1HIE® responsibilities and the responsibilities of your practice.

Step 3 - Pre-Training Assessment
The my1HIE® team will review your practices processes and equipment to determine if any additional hardware or software upgrades are required to meet technical requirements.

Step 4 - Onsite Training & Implementation
my1HIE®'s Training & Implementation Program was designed to ensure your experience is productive and as easy as possible. Our program seamlessly integrates the applications in your practice within just a few weeks. We will work with you and your staff to make sure your entire practice is taught the most efficient practice and procedures, ensuring you the experience and value you deserve.

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